Privacy policy

Spilman Linen & Dry Goods operates this online store using Shopify. This policy explains how information is handled when you browse, contact us or place an order.

Information we collect

We receive information you provide, such as your name, contact details, shipping and billing addresses, order details, account information if you create an account, and customer-service messages. Checkout providers handle payment information for the transaction. The storefront and its service providers may collect device, browser, IP address, cookie and interaction data necessary to operate and secure the service.

How information is used

We use information to process and deliver orders, communicate about purchases and returns, provide support, maintain accounts, prevent fraud, improve the store and meet legal obligations. If marketing messages are offered, you can choose whether to subscribe and unsubscribe through the message instructions.

Service providers and disclosures

We share information as needed with Shopify, payment processors, shipping and fulfillment providers and other providers supporting these activities. We may also disclose information when required by law or to protect lawful rights. Service providers may process information outside your state or country under their own applicable safeguards and terms. Learn about Shopify’s processing at Shopify’s privacy policy.

Cookies and choices

Cookies and similar technologies support functions such as the shopping cart, checkout, security and preferences. Optional technologies, if used, may support analytics or advertising. Use the store’s privacy controls where available and your browser’s cookie settings. Blocking necessary cookies may affect cart or checkout functionality. See our Cookie Policy.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your information, withdraw consent or opt out of certain processing. Use Your Privacy Choices or contact us to submit a request. We may need to verify your identity appropriately before acting. We will handle requests in accordance with applicable law.

Retention, security and children

We retain information as needed for orders, support, records and legal obligations. We use reasonable safeguards, but no online service can guarantee absolute security. This store is not directed to children. Contact us if you believe a child provided information without appropriate permission.

Policy updates

We may update this policy when our practices change. The current version is posted here. Last updated: November 3, 2026.

Contact us

Spilman Linen & Dry Goods
51 Forest Rd #206, Kiryas Joel, NY 10950, United States
Email: info@spilmanlinen.com
Phone: +1 845-783-0607
Mon–Thu 11:00–19:00; Fri 11:00–13:30; Sat closed; Sun 11:30–19:00 Eastern Time (America/New_York). We aim to respond within 24 hours.