Where do you ship?
We ship within the United States only. Standard shipping is free for all U.S. orders, with no minimum.
How long does delivery take?
Processing takes 1–2 business days and standard transit is estimated at 3–5 business days, for a combined estimate of 4–7 business days. Processing and transit business days are Monday–Friday, excluding holidays. Our cut-off is 15:00 Eastern Time.
How do I choose a size?
Check the dimensions and pack quantity on the product page. Measure your bed, pillow or table before ordering. Contact us if you need help selecting a size.
Can I return an item?
Request an eligible return within 30 days after receipt. Items must be unused, unworn and unwashed where applicable, with original packaging and tags. For damage, defects or a wrong item, contact us within 14 days with photos. Review the Refund Policy before mailing anything back.
Who pays return postage?
Customers pay and arrange change-of-mind return postage and labels. We cover reasonable return shipping for our errors. No restocking fee applies.
When are refunds issued?
We issue an eligible refund to the original payment method within 3–5 business days after receiving and inspecting the return. Your bank may require more time.
Can I change an order?
Contact us promptly. Changes, cancellations and exchanges depend on the order status and cannot be guaranteed after processing or dispatch.
Contact us
Spilman Linen & Dry Goods
51 Forest Rd #206, Kiryas Joel, NY 10950, United States
Email: info@spilmanlinen.com
Phone: +1 845-783-0607
Mon–Thu 11:00–19:00; Fri 11:00–13:30; Sat closed; Sun 11:30–19:00 Eastern Time (America/New_York). We aim to respond within 24 hours.